Namuwala Consulting LLP ("Namuwala", "we", "our", "us") is committed to protecting the privacy of every individual and business that engages with our website, our services, our team members or any of our digital touchpoints.

This Privacy Policy explains, in plain language, what information we collect, why we collect it, how we store it, with whom we share it, and the rights you have over your data. By accessing our website or engaging our professional services, you acknowledge that you have read and understood this Policy.

This Policy is published in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and applicable provisions of the Digital Personal Data Protection Act, 2023.

Identification & contact details - your name, email address, phone number, WhatsApp number, business name, address, designation and PAN/Aadhaar/DIN where applicable.

Engagement information - service enquiries, consultation notes, scope of engagement, fee agreements, communications exchanged with our team and any feedback you share.

Compliance documents - KYC documents, financial statements, bank statements, tax records, invoices, contracts, board resolutions and statutory documents you voluntarily share for the purpose of availing our professional services.

Payment information - UPI / bank transfer references and invoice records. We do not store full card details; payments are processed by PCI-DSS compliant gateways.

Technical data - IP address, device type, browser, referring URL, pages visited and approximate location collected via cookies and analytics tools to operate and improve the website.

To respond to enquiries, schedule consultations, prepare proposals and onboard you as a client.

To deliver the professional services you have engaged us for, including registration, filing, advisory and compliance work.

To meet our legal, statutory and regulatory obligations as a professional services firm - including record-keeping mandated by the ICAI, the LLP Act, the Companies Act, the GST Act and the Income-tax Act.

To send service-related communications such as appointment reminders, document requests, filing acknowledgements, due-date alerts and policy updates.

To improve our service quality, develop new offerings and personalise your experience on our website.

We do not use your information for automated profiling that produces legal or similarly significant effects on you.

We process your personal and business data on one or more of the following bases: your consent, performance of a contract with you, compliance with a legal obligation, and our legitimate interest in operating and improving our professional services in a manner that is not overridden by your rights.

We do not sell, rent or trade your personal information.

We share information only with: (a) members of our team and authorised associates working on your engagement; (b) regulatory and statutory authorities where required by law (for example the MCA, GST department, CBDT, ROC and adjudicating tribunals); (c) trusted technology vendors who help us operate our practice (cloud accounting providers, document storage, e-mail, billing and analytics), each bound by confidentiality obligations; and (d) successors in interest in the event of a merger, acquisition or reorganisation.

We may also disclose information where necessary to enforce our engagement letter, protect our rights or prevent fraud or wrongdoing.

Documents shared with us are stored in encrypted vaults with role-based access. Our team members operate under signed confidentiality and non-disclosure agreements.

We apply industry-standard organisational and technical safeguards - including TLS encryption in transit, access controls, two-factor authentication on critical systems, and periodic access reviews - to protect against unauthorised access, alteration, disclosure or destruction.

While we take every reasonable step, no method of transmission over the internet or method of electronic storage is 100% secure. You share information with us at your own risk and are responsible for keeping your account credentials confidential.

We retain personal and business information for the duration of our engagement and thereafter for the periods required under applicable law - including a minimum of 8 financial years for tax and accounting records under the Income-tax Act and Companies Act.

Records that are no longer required are securely destroyed or anonymised.

Subject to applicable law, you have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion (subject to record-keeping obligations), withdraw consent for non-mandatory processing, and request portability of your data in a structured machine-readable format.

To exercise any of these rights, write to us at hello@namuwala.in. We will respond within 30 days. Where we cannot honour a request - for example because we are legally required to retain certain records - we will explain why.

Our website uses essential cookies to operate the site and optional analytics cookies to understand visitor behaviour and improve content. Analytics data is aggregated and does not identify you personally.

You can disable or delete cookies through your browser settings. Disabling essential cookies may affect functionality.

Our services and website are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Some of our technology vendors process data on servers located outside India. Where this happens, we ensure such transfers are protected by appropriate contractual safeguards and that the level of protection is consistent with applicable Indian law.

We may revise this Privacy Policy from time to time to reflect changes in our practices or in the law. The latest version will always be available on this page with a revised effective date. Material changes will be communicated through our website or by email where appropriate.

If you have any complaint regarding the processing of your personal information, please reach out to our Grievance Officer:

Grievance Officer, Namuwala Consulting LLP, Ahmedabad, Gujarat, India.

Email: hello@namuwala.in · Phone: +91 98765 43210. We aim to acknowledge complaints within 48 hours and resolve them within 30 days.

For any question about this Privacy Policy or how we handle your information, write to hello@namuwala.in or call +91 98765 43210. Our office is located in Ahmedabad, Gujarat.